Document Solutions ยท Midlands ยท Since 1997
Document solutions for businesses that expect more
Digital Office has supplied and serviced Ricoh, Canon, and Sharp office equipment across the Midlands since 1997. We’re manufacturer-accredited, independently owned, and committed to a 4-hour response time โ every time.
๐ Ricoh Gold Customer Service Partner๐ Canon Advanced Imaging Partnerโ Independent since 1997โฑ 4-hour response SLA๐ฌ๐ง Nationwide coverage
What We Supply
Everything your office needs to print, scan, and work
We supply, install, and service a full range of professional office equipment โ from A4 desktop printers to A3 multifunction devices, wide-format plotters and scanners, digital display systems, and visitor management solutions.
Ricoh | Canon | Sharp
All supplied and serviced by manufacturer-trained engineers.
How We Work
Simple, transparent, no surprises
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Purchase
Buy outright with a full service and support package included. We supply new and fully refurbished equipment, each backed by a comprehensive guarantee.
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Lease
Spread the cost over 1 to 6 years through our finance partners โ Grenke, BNP Paribas, PEAC, and Siemens Financial Services. We’ll find the most competitive package for your situation.
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Rental
Flexible rental agreements for businesses where a lease doesn’t fit. We’ll tailor the terms to suit.
Why Digital Office
Manufacturer-recognised. Never manufacturer-owned.
Most of the well-known office equipment suppliers in the UK are now owned by the manufacturers whose products they sell. Their advice is, by definition, shaped by that relationship.
We’ve been independent since 1997. We hold Ricoh’s Gold Customer Service Partner Award and Canon’s Advanced Imaging Partner Award โ both awarded following rigorous independent audits. We recommend the right equipment for your business, not the brand that suits our parent company.
Service Commitment
When something goes wrong, we're there in four hours
Our service level agreement guarantees a maximum 4-hour response time between 9am and 5pm, Monday to Friday. That commitment covers:
- โ All toner and consumables included
- โ Free toner delivery
- โ Parts and labour
- โ Preventive maintenance visits
- โ Network installation and driver support
Audited annually by Ricoh and Canon. Not a promise โ a standard.
Coverage
Based in the Midlands. Working nationwide.
Our team is based at our Dudley office in the West Midlands. We provide full coverage across England, Scotland, and Wales โ with the response times and personal service you’d expect from a local supplier.
๐ 3 Ionic Park, Birmingham New Road, Dudley, DY1 4SJ
Ready to talk?
Whether you’re replacing ageing equipment, reviewing your print contract, or starting from scratch โ we’ll give you straight advice and a competitive quote, with no obligation.
